Yes, you need to have the carpet thoroughly vacuumed with all dust, debris and pet hair removed prior to our technician's attendance.

Alternatively we can do this for you which is particularly recommended if there is a build up of dust or pet hair. This is priced at $17 per room.

Drying time can vary based on the cleaning method used, carpet type, and ventilation however typically this ranges from 4 to 12 hours.

If you live in your property and aren't moving out, we will make a morning appointment for you so the carpet has the day to dry ready for use in the evening.

We also offer drying fans at $41 each for overnight hire. Typically, a standard room requires 1-2 fans for 2-4 hour drying time depending on season.

We will move light single lift furniture however; we ask clients to have fragile or heavy items off the carpet before our arrival. This is due to the fact that we pre spray the carpet first, then clean it. Meaning items cannot be moved from one spot to the other as the carpet is already damp/wet. This is particularly important with timber or metal furniture as this may cause tanning stains or rust stains that may become permanent.

If you are unsure, it’s best to ask in advance. Our friendly staff will let you know prior to booking and service commencement.

We use eco-friendly, non-toxic solutions that are safe for families and pets.

Our state-of-the-art equipment also neutralises the carpets PH balance back to normal once complete, leaving your carpet soft, refreshed and hygienic.

Most manufacturers recommend professional carpet steam cleaning every 6-12 months for standard wear and tear and maintenance cleaning. However, if you require stain or odour removal this can be time sensitive as leaving stains can cause burning, fading and colour loss depending on the type of stain and how long it's been left untreated.

You can keep protected all year round with one of our Home Protection Plans.

Yes, we steam clean rugs and upholstery. To obtain a free quote for either or these, please email or text us an image so we can identify fibres and give an accurate price based on the size and condition.

Yes, our carpet steam cleaning service meets your end of lease requirements of what your real estate will want and expect. We will also send them a paid receipt once complete, to speed up your bond claiming process.